Member Billing Options
Billing Due Dates
Co-Mo understands people get paid at different times during the month. To help accommodate you, we offer multiple billing due dates. Please request the cycle that meets your budget needs.
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Cycle 1 – Due by the 10th of the month
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Cycle 3 – Due by the 17th of the month
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Cycle 4 – Due by the 24th of the month
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Cycle 5 – Due by the 1st of the month
Empower Rates (Prepaid Metering)
Empower Rates provides a service so you can view your daily usage, receive e-mail and/or phone notifications about things such as low balances or payments received and make smaller payments as your budget allows. This service requires a $100 fee, $25 of which is used as a security deposit and $75 of which is used to purchase electricity. The deposit earns 6 percent interest annually.
Empower Rate accounts are subject to an increased availability charge. However, no late fees will be assessed while participating in prepaid service.
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To qualify, your size of service must be 200 amps or less.
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To learn more about this, please call (800) 781-0157 or e-mail customerservice@co-mo.coop.
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Bills not paid on the due date are subject to a 5% penalty the next day and may result in a disconnect status 11 business days after the due date. Following a disconnect, reconnect fees, deposits, and additional charges may apply.
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Empower Rates accounts will disconnect at 11:30 a.m. if there is a negative balance. If the account disconnects, the member must pay the amount due plus $40 for the account to reconnect. If the account has had a negative balance for seven days, the account will become an inactive account.
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If you need to make a payment arrangement, please contact us at 800-781-0157. Each account (not including Empower Rates) is eligible for one payment arrangement every three months.
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